Returns & Exchanges

At MusicCityOutdoors, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unwashed and unworn apparel. If your items aren't ready for the trail or the town, we'll help you find the perfect fit or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Drop Off Package

  Take your package to any authorized carrier location; ensure all original tags are attached to the garments to avoid processing delays.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.